课102:预约电话 |
Lesson 102: Making a Phone Appointment |
[Bert wants to make an appointment to see a dentist. He usually sees Mister Wong, at his local dental practice, "My Smiley Teeth". ] |
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[Bert rings "My Smiley Teeth". He hears a recorded message.] |
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Recorded Message: Thank you for ringing "My Smiley Teeth". Our staff are dealing with other calls at the moment. Please leave your name and number and we will call you back. |
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[Bert leaves his details. His phone rings 5 minutes later.] |
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Receptionist: Good afternoon, this is "My Smiley Teeth", returning your call. May I help you? |
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Bert: May I make an appointment to see Mr Wong, please? |
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Receptionist: Is this for a checkup, or do you have a dental problem? |
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Bert: My teeth aren't giving any problems, so can we book just a checkup? |
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Receptionist: Certainly. Do you normally see a particular dentist? |
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Bert: Yes, Mr Wong. |
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Receptionist: Mr Wong works Thursday and Friday at this practice. Would morning or afternoon suit you? |
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Bert: I'm retired, so any time is ok. Not too early, though. |
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Receptionist: I have a 10:30 appointment available this Thursday. |
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Bert: That will be fine, thanks. |
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Receptionist: Let me find you on our system. Just give me your surname? |
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[Bert does so.] |
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Receptionist: And is your initial B for Bert, or A for Albert? |
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Bert: A. |
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[Bert is a common diminutive of the name Albert. There is a lesson on diminutives later]. |
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Receptionist: Ah yes, I've found you. OK, you're booked to see Mr Wong at 10:30 this Thursday the 11th, for half an hour. I'll send you a reminder SMS a couple of days before then. |
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Bert: Thanks very much, see you then. |
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